Terms & Conditions for de111 — Bangladesh's Online Casino Platform

1. Acceptance of Terms

By visiting de111.app, creating an account, making a deposit, placing a bet, or participating in any promotion offered by de111, you confirm that you have read and fully understood these Terms & Conditions and that you agree to be bound by them. This agreement takes effect at the moment you first access the platform in any capacity.

These Terms & Conditions apply to all aspects of the de111 platform, including but not limited to: the casino games lobby, live dealer tables, sports betting and cricket markets, crash games, promotional offers, customer support interactions, payment processing, and account management. Any supplementary terms applicable to specific promotions or features are to be read in conjunction with these Terms; in the event of a conflict, these Terms prevail unless explicitly stated otherwise in the supplementary terms.

de111 reserves the right to update, modify, or replace any provision of these Terms at any time. Continued use of the platform following notification of an amendment constitutes your acceptance of the revised Terms. It is your responsibility to review the current Terms periodically. The effective date shown at the top of this page indicates when the most recent version came into force.

2. Eligibility and Age Restriction

Access to de111 is restricted to individuals who satisfy all of the following eligibility criteria at the time of registration and throughout their continued use of the platform:

• You are at least 18 years of age. de111 is an adult-only platform and operates a zero-tolerance policy with respect to underage gambling.
• You are accessing the platform voluntarily, for personal entertainment, and not on behalf of any third party.
• You are not subject to any self-exclusion agreement — whether initiated through de111 itself or through any third-party responsible gaming service — that would prohibit your participation.
• You are not a current employee, contractor, director, officer, or immediate family member of a de111 employee or contractor, unless prior written permission has been obtained.
• You acknowledge that gambling involves financial risk and that you may lose money placed on the platform.

de111 reserves the right to request age and identity verification documents at any stage of the account lifecycle. Where a player is found to be under 18 years of age, de111 will close the account immediately, void all transactions conducted during the period of underage access, and retain any net losses as a matter of regulatory compliance. No funds will be returned to an account holder found to have misrepresented their age.

3. Account Registration and Verification

To access the full range of services on de111 — including deposits, gameplay, and withdrawals — you must register an account. During the registration process, you are required to provide accurate, complete, and current information, including your full legal name, date of birth, residential address in Bangladesh, mobile number, and preferred payment method details.

3.1 Single Account Policy

Each individual player is permitted to hold one active de111 account at any time. Creating, accessing, or operating more than one account — whether using different names, email addresses, mobile numbers, or device identifiers — constitutes a material breach of these Terms. de111 employs technical and manual processes to detect duplicate accounts. Where duplicates are identified, all accounts will be closed, bonus funds will be forfeited, and net winnings derived from any bonus-funded gameplay may be voided.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. de111 will never request your password by email, telephone, or live chat. Any activity conducted through your account — including deposits, wagers, and withdrawals — is your responsibility unless you have notified de111 of unauthorised access in advance of the activity occurring. You must notify de111 immediately if you suspect your account has been compromised.

3.3 Know Your Customer (KYC) Verification

de111 operates a KYC process consistent with responsible operator standards. You may be required to submit one or more of the following documents: a government-issued photo ID (National ID Card, passport, or driving licence), proof of residential address (utility bill or bank statement dated within 90 days), and proof of payment method ownership (screenshot of registered bKash, Nagad, Rocket, or Upay account). Document submission is required before any withdrawal is processed and may also be triggered by account activity patterns. Failure to complete KYC verification will result in withdrawal suspension until documentation is provided.

4. Deposits and Withdrawals

de111 accepts deposits and processes withdrawals exclusively via the following Bangladesh-native mobile financial services: bKash, Nagad, Rocket, and Upay. All transactions are denominated in Bangladeshi Taka (BDT). de111 does not currently accept international credit or debit cards, bank wire transfers, or cryptocurrency.

4.1 Deposit Rules

• Minimum deposit: ৳500 per transaction.
• de111 does not charge fees on deposits. Standard network fees applied by your mobile financial service provider are outside de111's control and are your responsibility.
• Deposits must be made from a payment account registered in your own name. Funding your de111 account from a third-party mobile wallet is prohibited and will trigger an account review.
• Deposits are credited to your de111 balance once confirmed on the payment network. During peak periods, confirmation may take up to 15 minutes.

4.2 Withdrawal Rules

• Minimum withdrawal: ৳500 per transaction.
• Withdrawals are processed during standard Bangladesh Standard Time (BST, UTC+6) operating hours. Processing time is typically under 60 minutes during business hours; requests submitted outside business hours will be processed on the next available processing cycle.
• Withdrawals will only be sent to the same payment method and account number used for the deposit that funded the balance being withdrawn, subject to KYC verification.
• de111 reserves the right to request additional verification before processing any withdrawal that triggers an automated review flag, including but not limited to withdrawals of unusually large amounts or withdrawals following a pattern inconsistent with standard play.
• Bonus funds are non-withdrawable. Only real-money winnings derived from completed wagering requirements are eligible for withdrawal.

5. Bonuses and Promotions

de111 offers a range of bonuses and promotional offers to both new and existing players, including the flagship 200% Welcome Bonus. All bonuses are subject to the conditions stated in this section and in any supplementary promotion-specific terms published at the time the bonus is offered.

5.1 Welcome Bonus

New players who make their first qualifying deposit into a verified de111 account are eligible to receive a 200% bonus on the deposited amount. The maximum bonus credit is ৳20,000. The bonus is applied automatically to the account upon confirmation of the qualifying deposit — no code is required. The welcome bonus is available to adults aged 18 and above only.

5.2 Wagering Requirements

All bonus funds are subject to wagering requirements before they or any winnings derived from them become eligible for withdrawal. The applicable wagering multiplier for each promotion will be stated in the promotion-specific terms. Players must wager the required multiple of the bonus amount using real-money stakes that qualify under the contribution rules. Not all game types contribute equally — slots typically contribute 100%, while table games and live casino games may contribute a lower percentage. Full contribution details are available from de111 support upon request.

5.3 Bonus Misuse

de111 reserves the right to void bonuses and any associated winnings, and to close accounts, where it determines that a player has exploited, abused, or misused any promotional offer. This includes — without limitation — creating duplicate accounts to claim multiple welcome bonuses, using low-risk wagering strategies designed to complete wagering requirements without genuine risk, or coordinating with other players to arbitrage bonus terms. de111's determination of bonus misuse is final.

5.4 Bonus Expiry

Bonus funds that are not used or wagered within the validity period specified at the time of the offer will expire and be removed from the account automatically. Expiry periods vary by promotion. Players are encouraged to review the validity period of each bonus before accepting it.

6. Prohibited Conduct

de111 maintains the right to operate a platform that is fair, safe, and free from manipulation. The following actions are strictly prohibited and will result in account suspension, permanent closure, and forfeiture of all account balances:

• Providing false, inaccurate, or misleading registration information, including misrepresentation of age or identity.
• Using software, bots, scripts, algorithms, or any automated tools to interact with de111 games or sports markets in place of genuine human play.
• Exploiting software errors, display glitches, or technical vulnerabilities to gain an unfair advantage. Any winnings derived from exploitation of a technical error are void.
• Engaging in collusion with other players in multiplayer or live casino games.
• Funding a de111 account with proceeds of illegal activity, or using de111 in any way that could constitute money laundering or financial crime.
• Accessing or attempting to access another player's account without their explicit permission.
• Using a VPN, proxy, or any anonymising tool to circumvent geographic or account restrictions applied to your account.
• Harassing, threatening, or abusing de111 staff or other players through any communication channel.
• Engaging in any form of fraud, including chargeback fraud on payment transactions.

Where de111 identifies prohibited conduct, it may — at its sole discretion — suspend the account pending investigation, close the account permanently, void outstanding bets and casino game rounds, withhold and forfeit the account balance, and/or report the activity to relevant authorities. de111's decision in such matters is final and not subject to appeal through the normal dispute process.

7. Intellectual Property

All content on the de111 platform — including but not limited to the de111 brand name, logo, website design, software, game interfaces, text, graphics, images, audio, and video — is the proprietary intellectual property of de111 or its licensed content providers. Nothing in your use of the platform grants you any ownership right, licence, or permission to reproduce, distribute, publicly display, reverse-engineer, or create derivative works from any de111 intellectual property.

Game titles and associated intellectual property (including Aviator by Spribe, games by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Ezugi) remain the property of their respective developers and are provided to de111 under licence. de111 makes no claim to ownership of third-party game IP.

You may not use the de111 name, logo, or any associated branding in any promotional material, social media post, affiliate marketing, or third-party context without prior written permission from de111.

8. Limitation of Liability

de111 operates as an entertainment platform. To the fullest extent permitted by applicable law, de111 excludes all liability for losses of any kind arising from your use of the platform, including but not limited to:

• Financial losses resulting from gameplay outcomes, regardless of the nature of the game or the circumstances of the result.
• Losses arising from temporary platform unavailability, scheduled or unscheduled maintenance, technical errors, or network outages.
• Losses resulting from delayed payment processing outside de111's reasonable control, including delays attributable to bKash, Nagad, Rocket, Upay, or any other payment network.
• Losses arising from your failure to maintain the security of your account credentials.
• Any indirect, consequential, special, or punitive damages of any nature.

Where de111 is found liable for any loss under applicable law, its total aggregate liability to you in respect of any single event or series of related events shall not exceed the total amount deposited by you to de111 in the 30-day period immediately preceding the event giving rise to the claim.

de111 does not warrant that the platform will operate without interruption, that all games will be error-free at all times, or that the platform will be compatible with every device configuration. de111 uses SSL encryption and certified random number generators across its casino products; however, no technology system can guarantee absolute security against all possible threats, and de111 does not represent otherwise.

9. Account Suspension and Closure

9.1 Closure by de111

de111 reserves the right to suspend or permanently close any account — with or without prior notice — where it has reasonable grounds to believe that any of the following has occurred: a breach of these Terms, fraudulent or suspicious activity, money laundering indicators, underage gambling, provision of false identity information, or any conduct that de111 reasonably deems harmful to the platform, other players, or third parties.

Upon permanent closure of an account for cause, de111 may withhold the account balance and void outstanding gameplay pending investigation. Where the investigation confirms a material breach, the balance may be forfeited in full. Where no breach is confirmed, de111 will return any verified real-money balance to the player's registered payment method after completing applicable KYC checks.

9.2 Closure by the Player

You may close your de111 account at any time by contacting support at support at de111.app and submitting a closure request. Before closure is finalised, any remaining real-money balance will be returned to your registered payment method subject to the standard withdrawal process and KYC requirements. Bonus funds are non-refundable upon voluntary closure.

9.3 Self-Exclusion

Players who wish to take a break from gambling for responsible gaming reasons may request a self-exclusion through the de111 support team. Self-exclusions are available for defined periods (30 days, 90 days, 6 months, 12 months) or on a permanent basis. During a self-exclusion period, the account will be closed to login and all marketing communications will be suppressed. Self-exclusion requests are actioned immediately and cannot be reversed during the selected period.

10. Amendments to These Terms

de111 reserves the right to amend, update, or replace any provision of these Terms & Conditions at any time, without prior notice, subject to the following conditions:

• Material amendments that affect player rights, bonus structures, or payment processing rules will be communicated to registered players via the contact details held on their account (email or mobile notification) at least 7 days before the amended Terms take effect.
• Minor amendments — including corrections of typographic errors, formatting changes, clarifications that do not alter the substantive meaning of any clause, and updates to reflect changes in third-party service providers — may take effect immediately upon publication.
• The effective date displayed at the top of this page will be updated each time a new version of these Terms is published.
• If you do not agree with any amendment to these Terms, you must notify de111 and close your account before the amended Terms take effect. Continued use of the platform after the effective date of an amendment constitutes acceptance of the revised Terms.

The current version of these Terms & Conditions supersedes all previous versions. Prior versions are not available for reference through the public website. If you require a copy of a previous version for a specific purpose, please submit a request to support at de111.app.